With a break/fix model of IT, you contact your provider when there is a problem and wait until the provider can attempt to resolve it. This results in prolonged downtime, unexpected fees and leaves you at the mercy of the service provider. A Managed Services model incorporates preventative maintenance and provides you with a Service Level Agreement (SLA) which outlines the list of services offered from the provider and defines the performance standards the provider is obligated to meet. This model places uptime and support responsibilities on the provider, allows you to forecast monthly IT costs and minimizes major issues with a proactive rather than reactive approach.
Exact IT Consulting can provide all of your technology support services. Our team has years of experience across multiple technical environments and range from enterprise-level technical engineers all the way down to desktop support technicians for password resets and printer troubleshooting.
Managed Services provides:
You may have an in-house IT department that does their job well. However, from time to time every company needs attention to be given to a larger IT project. Whether you are migrating to a new email provider, updating your phone system or executing a full network infrastructure upgrade, these projects can be time consuming and may distract your IT department's attention away from day to day responsibilities. Exact IT is available to be that extra manpower needed to get any sized project completed efficiently and with minimal interruption to normal business operations.
Every company needs phones. At Exact IT we make it a point to know not only the best phones, but the best phone service, available for many different business environments. No need to worry yourself about changing technology or standards. Exact IT will handle that for you!
Let's face it: Almost everything is done online these days. So when you have an unresponsive or hard-to-use website, your business suffers. While it's important to have an easy-to-use website with great content for your customers, it also needs to be found by search engines like Google. With the help of Exact IT Consulting, we'll use the most up-to-date internet marketing practices like PPC advertising, content creation, social media management, directory listings, and more to make sure your business is as visible as possible.