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Exact IT Consulting offers a full range of IT Services. From ongoing support to project implementations, we have your business technology needs covered and the resources to keep your company running smoothly.

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IT MANAGED SERVICES

WHAT ARE IT MANAGED SERVICES?

Managed Services are defined as the practice of outsourcing, on a proactive basis, day-to-day management responsibilities and functions as a strategic method for improving operations and cutting expenses.

With a break/fix model of IT, you contact your provider when there is a problem and wait until the provider can attempt to resolve it. This results in prolonged downtime, unexpected fees and leaves you at the mercy of the service provider. A Managed Services model incorporates preventative maintenance and provides you with a Service Level Agreement (SLA) which outlines the list of services offered from the provider and defines the performance standards the provider is obligated to meet. This model places uptime and support responsibilities on the provider, allows you to forecast monthly IT costs and minimizes major issues with a proactive rather than reactive approach.

Exact IT Consulting can provide all of your technology support services. Our team has years of experience across multiple technical environments and range from enterprise-level technical engineers all the way down to desktop support technicians for password resets and printer troubleshooting. Managed Services we provide are:

PROJECTS

WHAT ARE PROjECTS?

You may have an in-house IT department that does their job well. However, from time to time every company needs attention to be given to a larger IT project. Whether you are migrating to a new email provider, updating your phone system or executing a full network infrastructure upgrade, these projects can be time consuming and may distract your IT department's attention away from day to day responsibilities. Exact IT is available to be that extra manpower needed to get any sized project completed efficiently and with minimal interruption to normal business operations.

PHONE SYSTEMS

WHAT ARE PHONE SYSTEMS?

Every company needs phones. At Exact IT we make it a point to know not only the best phones, but the best phone service, available for many different business environments. No need to worry yourself about changing technology or standards. Exact IT will handle that for you!

WEBSITES & SEO

WHAT ARE WEBSITES & SEO?

Let's face it: Almost everything is done online these days. So when you have an unresponsive or hard-to-use website, your business suffers. While it's important to have an easy-to-use website with great content for your customers, it also needs to be found by search engines like Google. With the help of Exact IT Consulting, we'll use the most up-to-date internet marketing practices like PPC advertising, content creation, social media management, directory listings, and more to make sure your business is as visible as possible.

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  • Exact IT responded quickly and resolved issues that stumped other IT professionals. When we have a technology challenge, there’s only one company I want to call.

    Ryan Wrege
    CEO, TBA Oil & Warehouse

  • I’ve been extremely impressed by the responsiveness and knowledge of Exact IT. They proactively handle IT challenges, saving our company from downtime and lost revenues.

    Jason Horack
    General Manager, Hare Chevrolet

  • The guys at Exact IT are a pleasure to work with. They explain server and software problems in layman’s terms, making it easy for our management to make well-informed decisions.

    Wes Synder
    Owner, Fastsigns Northeast Indianapolis